Privacy Policy
Privacy Policy
Effective Date: July 8, 2026
Favorite Day Maid respects your privacy. This Privacy Policy explains how we collect, use, and protect customer information when you contact us, request cleaning services, book services, visit our website, call us, or communicate with us by text message.
Information We Collect
We may collect the following information from customers and prospective customers:
- Name
- Phone number
- Email address
- Service address
- Billing address, if different from the service address
- Information about requested or scheduled cleaning services
- Communication history, including calls, voicemails, text messages, emails, and service notes
- Payment-related information needed to process payments or invoices
We may collect this information when you call us, text us, submit a form, request a quote, book a service, communicate through our scheduling or customer management system, or otherwise contact our business.
How We Use Your Information
We use customer information to:
- Respond to questions and service requests
- Provide quotes and schedule cleaning services
- Confirm, update, or cancel appointments
- Send service reminders and follow-up messages
- Communicate about customer service issues
- Process invoices and payments
- Improve our customer service and business operations
- Maintain accurate customer and service records
Text Messaging and SMS Consent
By providing your phone number and agreeing to receive text messages from Favorite Day Maid, you agree to receive text messages related to our cleaning services. These messages may include appointment confirmations, scheduling updates, service reminders, quote follow-ups, customer service messages, and other service-related communications. Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP.
For help, reply HELP or contact us at FDMoffice2018@gmail.com or 208-261-6999.
Sharing of Information
We do not sell, rent, or share customer personal information with third parties for their marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be shared with any third parties, except as necessary with service providers who help us deliver our text messaging services.
We may share limited information with trusted service providers only as needed to operate our business, such as scheduling software, payment processors, phone or text messaging providers, email providers, or customer management systems. These providers are only given information needed to perform their services.
We may also disclose information if required by law, legal process, or to protect the rights, safety, or property of our business, customers, or others.
Data Security
We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no method of electronic storage or transmission is completely secure.
Your Choices
You may contact us to update your information, ask questions about your information, or request that we stop contacting you.
You can opt out of text messages at any time by replying STOP.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Favorite Day Maid
1036 East Iron Eagle Drive Suite 109
Phone: 208-261-6999
Email: FDMoffice2018@gmail.com